Measure Impact and Improve Continuously
Capture cycle time, error rate, throughput, and satisfaction before launching. After go-live, compare trends over weeks, not days. Tie outcomes to business goals like cash flow, compliance, or capacity freed for strategic initiatives.
Measure Impact and Improve Continuously
Instrument every step with logs, metrics, and traces. Create alerts for unusual queue growth, rising exceptions, or repeated retries. Early detection prevents small issues from cascading into outages and preserves stakeholder confidence.